Introduction

1.1 Our Website is provided to you by Vono Singapore, Hilding Anders Singapore Pte Ltd a company registered in Singapore. Throughout the site, the terms “we,” “us,” and “our” refer to the Company. Our registered office is at 8 Boon Lay Way #02-12, 8@Tradehub 21 Singapore 609964.

1.2 We may change these terms at any time without notice by updating the terms shown on our Website. It is your responsibility to review our Website terms each time you enter our Website to ensure you are aware of our latest terms and conditions. Your use of our Website after a change has been made signifies your acceptance of the revised terms.

Using our website

2.1 You, as the user of our Website (hereby referred to on this site as “you,” “your,” and “yourself”), can use our Website for your own personal non-commercial use.

2.2 You are not permitted to use, or cause others to use, any automated system or software to extract content or data from our Website except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity.

Risk and liability

3.1 We are only liable to you in connection with your use of our Website for losses which you suffer as a direct result of our breach of these terms. We shall not be liable for any indirect, special, incidental or consequential damage or loss or for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

3.2 You acknowledge that we cannot guarantee that our Website will:

1. a) stay the same as we might change or remove it or make access to it subject to registration or charges;
2. b) be compatible with all or any hardware or software which you may use;
3. c) be available all the time or at any specific time;
4. d) be accurate and up to date; or
5. e) be error-free or free of viruses, electronic bugs, Trojan horses or other harmful components and you must take your own precautions accordingly.

3.3 You also acknowledge that

1. a) we cannot guarantee the speed or security of our Website; and
2. b) we will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Website to the fullest extent permissible by law.
3. c) All successful orders and transactions are non – refundable.

Electronic communication

4.1 When you visit our Website, or send us e-mails, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our Website.

4.2 You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Intellectual property

5.1 All text, images, graphics, animation, videos, music, sounds and other materials on our Website (“Materials”) are subject to the copyrights and other intellectual property rights of Hilding Anders Singapore Pte Ltd, its affiliated companies and its licensors. Hilding Anders Singapore Pte Ltd owns the copyrights in the selection, coordination and arrangement of the Materials. Any of the Materials may be neither copied for commercial use or distribution nor modified or reposted to other sites.

Trademarks

6.1 We reserve all Rights in and to the vono.com.sg domain name and all related domains and sub-domains, the name “Vono”, our logo and our service marks, brand names, trading names and/or trademarks appearing on our Website. Other trademarks, products and company names mentioned on our Website may be the trademarks of their respective owners or licensors and the Rights in such marks are reserved to their respective owners or licensors.

6.2 Nothing in these terms should be construed as granting any licence or right to use any such trademark or domain name.

Warranty

7.1 Please see our Warranty for further details.

Linking to our website

8.1 You may link to any page of our Website, for non-commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it.

8.2 You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

8.3 You must not remove, obscure or modify in anyway any advertisements, copyright notice, or other information on our Website. Our Website must not be framed on any other site.

8.4 If you would like to link to our Website for commercial purposes or any purpose not included above, please contact us using the details below.

8.5 We reserve the right to withdraw linking permission at any time and without notice.

Our use of cookies

9.1 Our Website uses cookies. Please see our Cookie Policy, which forms part of these terms, for further details.

Enquiries and complaints

10.1 If you have an enquiry or complaint about our Website, you should contact our customer services department at enquiry.sg@hildinganders.com and we will try to answer your enquiry or resolve any complaint as soon as possible.

Indemnity

11.1 You agree to indemnify, defend, hold harmless Vono its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of our Website or your breach of these Terms and Conditions.